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Cheers to 10 Wonderful Years: Niche Hospitality Group to Close The Citizen Wine Bar

Official release:

Niche Hospitality Group has decided that The Citizen Wine Bar’s last evening of service will be on New Year’s Eve. The building that houses the popular restaurant, One Exchange Place, is currently going through a transition and the group felt it was the right time to take the opportunity to evaluate their position in the upscale casual/ fine-dining segment.

The Citizen Wine Bar opened in May of 2008 focusing on wine, cheese, and chocolate. In September of 2010 the upstairs dining room was added, known as The People’s Kitchen, featuring a seasonal menu using local ingredients. Finally in March of 2012, Still & Stir, centered around a bold craft cocktail program, was established in the old jail cells behind the patio. All three concepts will be closed as of January 1, 2019.

“We are so grateful for the past 10 years at this location and the memories that we have created there. We will continue to grow with Worcester and explore new opportunities for expansion. In the meantime, we are looking forward to celebrating The Citizen for the rest of the year with all of you. Chef has prepared a special four course holiday menu that we will offer in conjunction with our Miracle pop-up bar to enjoy through New Year’s Eve. Thank you to all of our customers and friends for the support, cheers!”

– Michael Covino, President of Niche Hospitality Group

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Wine Director Cassandra Carruth Wants You to Find Your Niche

Guest Services at The Citizen Wine Bar

In this video Mass Foodies filmed for Facebook Live, Wine Director Cassandra Carruth takes Sarah on a tour of Niche Hospitality Group’s downtown Worcester restaurant—The Citizen Wine Bar. With so many restaurant concepts in close proximity (Mezcal, Bocado, Still & Stir, etc.), it is important for Niche to track guest information, including everything from their seating preferences to their favorite glassware. Carruth praises the Reserve system as a means for Niche’s continued sense of familiarity with its visitors as well as its handle on outstanding hospitality, factors which remain undeterred by the restaurant group’s constant expansion. Carruth uses Reserve to note food allergies, recommend bottles of wine based on previous visits, and make her customers feel valued at every turn.

Guest Services at The Citizen Wine Bar

Sarah is live with Cassandra Carruth at The Citizen Wine Bar to find out how Reserve helps the Niche Hospitality Group prepare for big events

Posted by Mass Foodies on Monday, February 19, 2018