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America’s Premier Hospitality Technology Platform, Reserve, Forms Partnership with Mass Foodies

FOR IMMEDIATE RELEASE

January 22, 2018 – Worcester, MA. – Reserve, the table management system and instant reservation service that has spent the better part of two years disrupting OpenTable’s market, announced a firm media partnership this week with Mass Foodies. Reserve has likewise partnered with hundreds of the country’s top restaurateurs including juggernauts like Dan Barber and Jean Georges Vongerichten. The collaboration aims to reveal inner workings of the guest experience at key Massachusetts restaurants through a variety of profiles with industry insiders. Both Reserve and Mass Foodies believe deeply that technology should facilitate hospitality and not stand in the way of a restaurant’s relationship with its guests.

Reserve was founded in New York City in 2014 and has since launched in 21 major cities, totaling more than $25 million in funds. The company boasts restaurant technology “with a brain,” designed to get more diners into the same number of seats, in order to bolster the restaurant renaissance afoot in gateways cities like Worcester. With the capacity to help managers better understand table turns and the capability to ensure that table wait times are accurately quoted, complex statistics are effectively transformed into actionable insights. John Kessen owner/partner of Hungry Mother Restaurant Group out of Boston reports, “Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees.”

The Mass Foodies and Reserve collaboration will begin with a spotlight on deadhorse hill’s pre-shift rituals as the staff prepares for a busy Saturday night service. The deadhorse hill team was recently invited to cook at the James Beard House in New York City. They will be opening a new Korean concept called simjang in winter of 2018.

For more information contact:
Luke M. Vaillancourt, Mass Foodies (617) 858-1834
Lisa Ganz, Reserve (914) 417-8138

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Live from Saturday Staff Meal at deadhorse hill

Welcome to staff meal! Watch as the team at deadhorse hill prepares for a busy Saturday night service using Reserve.

Sarah had the good fortune to sit in on “Staff Meal” at deadhorse hill before a busy Saturday evening service. Owners Jared Forman and Sean Woods discussed the impact of technology on restaurant efficiency, citing the benefits of their Reserve system. Forman reviewed the impact of Reserve’s algorithm on systematic seating while Woods reiterated the system’s guest services capabilities. Forman and Woods likewise reviewed new menu items and expectations for staff, highlighting the extraordinarily knowledgeable team they have assembled at their flagship Worcester eatery.